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Delivery Times

Possible web order delivery delays
Web orders receive priority processing at Wesley Owen, but unfortunately, we have no control over their delivery.

The length of time that it will take to receive your order can be determined by adding:

1) The time taken for us to pick, pack and ship your order and
2) The time taken to deliver your order.

Following is a brief outline of these steps:

Picking/Packing/Shipping

This step involves picking the order from the warehouse, then packing and invoicing it. Our website displays the web availability for a given product on its product details page. The "suggested time to invoice" shows the time that it will take to complete this first step. In general if the products are available and we receive your order before midday, this step should be completed on the same day - meaning same day shipping of your order.

Delivery

The time taken to deliver your order is determined by our mail carriers.

Suggested Delivery Times

Note: This information is provided as an indication only. Unexpected delays from our mail carriers may affect the times stated here.

UK Delivery

We aim to dispatch your order within 2 working days of receiving it.
Destination time: 2-3 working days

Delivery Costs

At Authentic, we charge only one delivery fee for any order, even if that order is filled in more than one shipment. We calculate postage according to the total value of items supplied in your order.

Order Value
Delivery Charge
Up to £9.99
£1.90
£10.00 and over
FREE

For prices on carriage for international orders please contact us on: 01908 268500 or email to info@authenticmedia.co.uk